Deliver timely, responsive support for new and existing clients, ensuring a smooth transition from implementation through ongoing service.
Maintain accurate client benefit information across systems, providing reliable documentation for operational teams.
Collaborate effectively with Sales, Operations, Client Care, carriers, and vendors to resolve requests and support client needs.
Health Advocate is a leading provider of health advocacy, navigation, well-being, and integrated benefits programs, helping members navigate healthcare complexities. The company is part of Teleperformance in the US, employs a team of compassionate experts, and has been recognized as a top workplace by Fortune, with numerous customer service awards.
Support daily retirement plan operations, monitoring workflows and prioritizing tasks.
Provide account support for benefit payment processing, participant inquiries, and data reconciliation.
Research and resolve routine or complex issues, documenting actions and escalating appropriately.
They provide retirement plan administration services at the intersection of financial services and technology. The culture emphasizes collaboration, inclusion, and professional growth.
Provide day-to-day operational and administrative support to registered representatives, including handling inbound calls, emails, and scheduling.
Ensure all client paperwork and procedures comply with regulatory requirements and coordinate with internal departments.
Manage client deposits, maintain data integrity, and research client issues in cooperation with back-office partners.
Mercer Advisors is an independent fiduciary RIA firm that helps families simplify their financial lives by integrating planning, investing, tax, and estate services. With over 31,300 families served across 90+ U.S. cities, the firm is ranked #1 by Barron's and employs a diverse, flexible workforce where more than half of employees are women.
Support account executives with marketing, servicing, and administration of commercial insurance accounts.
Build trusted client relationships, respond to inquiries, and provide guidance on insurance coverage.
Prepare insurance binders, certificates, process invoices, manage policy changes, and update agency management systems.
Our partner is a company that delivers commercial insurance services and account management. They provide a collaborative, service-focused environment with remote work flexibility and support for career growth.
Performs advanced financial clearance activities for complex cases, ensuring adherence to regulatory and payer requirements.
Serves as a subject matter expert, providing training and guidance to less experienced team members on processes and compliance.
Oversees complex point-of-service collection efforts and initiates outbound calls for high-dollar financial discussions with patients.
Ensemble provides technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They are a multi-award-winning company with over 2,000 employees and a culture focused on empowerment, collaboration, and innovation.